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As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!
Winter Weather
January 09, 2024
COLD WEATHER is COMING!!!
Luella SUD has taken steps to prepare for winter weather, and with freezing temperatures expected in this week’s forecast, we are reminding customers to take steps now...
Rate and New Meter Increase Effective 07/01/2023
May 17, 2023
Effective July 01, 2023, there will be an increase in water rates and costs of purchasing a new meter. Click on the link below to find out more information.
Winter Weather Preparedness
December 20, 2022
COLD WEATHER is COMING!!!
Luella SUD has taken steps to prepare for winter weather, and with freezing temperatures expected in this week’s forecast, we are reminding customers to take steps now...
Internet issues
July 12, 2022
We are aware of the ongoing issues with our credit card payment system online. We have been having ongoing internet issues. If you try to get online to make a payment and it is not working, please...
Billing system maintenance
April 26, 2022
We have been notified that on Tuesday morning, 5/3/2022, our payment system will be unavailable betwen the hours of 4:00 to 6:00 a.m. for maintenance.
Water rate increase
March 15, 2022
EFFECTIVE MAY 01, 2022
Water rates will be as followed:
| Monthly Minimum: Water Included w/ Minimum Bill: |
$25.00 1500/gallons |
| Tier (gal.): | $/1,000... |
|---|
New Water Meter
May 05, 2021
EFFECTIVE JUNE 1, 2021
The cost for a new water meter will be increasing.
The breakdown of costs with the increase will be as...
Checking for Leaks
February 20, 2021
We hope everyone is enjoying the snow finally melting!
However, with the warmer weather it is important to check to make sure you do not have any water leaks after the cold, freezing weather of...
Winter weather
February 18, 2021
As of now, LSUD is not under a boil water order. If anything changes we will let our customers know.
Due to the high volume of calls we want to advise everyone to sign up for our alerts that...
Winter Weather
February 15, 2021
Due to the weather conditions, the electricity at the office of LSUD is currently off. This can cause a potential distruption in online payments and telephone operations.
Sorry for the...
Update on COVID news
February 05, 2021
Office Closed
Due to the ongoing Covid-19 situation, us at LSUD want to continue taking precautions to help minimize exposure. The health and safety of our employees and customers is our...
COVID-19 Lobby Closing
March 23, 2020
Office Closing
As the situation regarding COVID-19 continues to evolve, us at LSUD are taking all precautions to help minimize the exposure. The health and safety of our customers, employees,...
Increase costs for new water meters installations
October 28, 2019
EFFECTIVE JANUARY 01, 2020
The cost for a new water meter and/or road bore will be increasing.
The breakdown of costs with the increase will be as...
Posting open meetings on Website!
May 20, 2019
Starting June 01, 2019, Luella SUD will be posting notices of board meetings on our new website instead of the Grayson County Clerks office.
On September 01, 2015, HB 3357 took affect...
Luella Special Utility District Launches a Brand New Website! Subscribe Today!
March 15, 2019
We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...
