Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Water Rate Increase Effective 02/01/2026

December 29, 2025

Effective February 01, 2026, there will be an increase in water rates. Click on the link below to find out more information. 

Click here to find out more information about the water rate increase. 

Colder weather is coming!

December 01, 2025

COLD WEATHER is COMING!!!

Just want to remind customers of helpful tips and reminders to prepare for the colder weather and freezing tempatures!

1.Know where your water shut off is. In case you...

New Online Bill Pay system

April 01, 2025

As of today, we have a new online credit card system. You will need to RECREATE your online account.  Please call the office if you do not know your account number and we will be able to assist you. 
...

Rate and New Meter Increase Effective 07/01/2023

May 17, 2023

Effective July 01, 2023, there will be an increase in water rates and costs of purchasing a new meter. Click on the link below to find out more information. 

Click here for more information on water...

Winter Weather Preparedness

December 20, 2022

COLD WEATHER is COMING!!!

Luella SUD has taken steps to prepare for winter weather, and with freezing temperatures expected in this week’s forecast, we are reminding customers to take steps...

Internet issues

July 12, 2022

We are aware of the ongoing issues with our credit card payment system online. We have been having ongoing internet issues. If you try to get online to make a payment and it is not working, please...

Billing system maintenance

April 26, 2022

We have been notified that on Tuesday morning, 5/3/2022, our payment system will be unavailable betwen the hours of 4:00 to 6:00 a.m. for maintenance. 

Water rate increase

March 15, 2022

EFFECTIVE MAY 01, 2022

Water rates will be as followed: 

Monthly Minimum:
Water Included w/ Minimum Bill:		 $25.00
1500/gallons
Tier (gal.): $/1,000 gal.:
1501-5000 $4.00
...

New Water Meter

May 05, 2021

EFFECTIVE JUNE 1, 2021

The cost for a new water meter will be increasing. 

The breakdown of costs with the increase will be as follows:   

 

                                                   

...

Checking for Leaks

February 20, 2021

We hope everyone is enjoying the snow finally melting!

However, with the warmer weather it is important to check to make sure you do not have any water leaks after the cold, freezing weather of this...

Winter weather

February 18, 2021

As of now, LSUD is not under a boil water order. If anything changes we will let our customers know. 

 

Due to the high volume  of calls we want to advise everyone to sign up for our alerts...

Winter Weather

February 15, 2021

Due to the weather conditions, the electricity at the office of LSUD is currently off. This can cause a potential distruption in online payments and telephone operations. 

 

Sorry for the...

Update on COVID news

February 05, 2021

Office Closed

Due to the ongoing Covid-19 situation, us at LSUD want to continue taking precautions to help minimize exposure. The health and safety of our employees and customers is our continued...

COVID-19 Lobby Closing

March 23, 2020

Office Closing

As the situation regarding COVID-19 continues to evolve, us at LSUD are taking all precautions to help minimize the exposure. The health and safety of our customers, employees, and...

Increase costs for new water meters installations

October 28, 2019

EFFECTIVE JANUARY 01, 2020

The cost for a new water meter and/or road bore will be increasing.

The breakdown of costs with the increase will be as follows:   

                                 

...

Posting open meetings on Website!

May 20, 2019

      Starting June 01, 2019, Luella SUD will be posting notices of board meetings on our new website instead of the Grayson County Clerks office.

 

On September 01, 2015, HB 3357 took affect...

Luella Special Utility District Launches a Brand New Website! Subscribe Today!

March 15, 2019

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...