Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Winter Weather

COLD WEATHER is COMING!!!

Luella SUD has taken steps to prepare for winter weather, and with freezing temperatures expected in this week’s forecast, we are reminding customers to take steps now...

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Rate and New Meter Increase Effective 07/01/2023

Effective July 01, 2023, there will be an increase in water rates and costs of purchasing a new meter. Click on the link below to find out more information. 

Click here for more information on...

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Winter Weather Preparedness

COLD WEATHER is COMING!!!

Luella SUD has taken steps to prepare for winter weather, and with freezing temperatures expected in this week’s forecast, we are reminding customers to take steps now...

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Internet issues

We are aware of the ongoing issues with our credit card payment system online. We have been having ongoing internet issues. If you try to get online to make a payment and it is not working, please...

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Billing system maintenance

We have been notified that on Tuesday morning, 5/3/2022, our payment system will be unavailable betwen the hours of 4:00 to 6:00 a.m. for maintenance. 

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Water rate increase

EFFECTIVE MAY 01, 2022

Water rates will be as followed: 

Monthly Minimum:
Water Included w/ Minimum Bill:
$25.00
1500/gallons
Tier (gal.): $/1,000...

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New Water Meter

EFFECTIVE JUNE 1, 2021

The cost for a new water meter will be increasing. 

The breakdown of costs with the increase will be as...

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Checking for Leaks

We hope everyone is enjoying the snow finally melting!

However, with the warmer weather it is important to check to make sure you do not have any water leaks after the cold, freezing weather of...

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Winter weather

As of now, LSUD is not under a boil water order. If anything changes we will let our customers know. 

 

Due to the high volume  of calls we want to advise everyone to sign up for our alerts that...

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Winter Weather

Due to the weather conditions, the electricity at the office of LSUD is currently off. This can cause a potential distruption in online payments and telephone operations. 

 

Sorry for the...

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Update on COVID news

Office Closed

Due to the ongoing Covid-19 situation, us at LSUD want to continue taking precautions to help minimize exposure. The health and safety of our employees and customers is our...

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COVID-19 Lobby Closing

Office Closing

As the situation regarding COVID-19 continues to evolve, us at LSUD are taking all precautions to help minimize the exposure. The health and safety of our customers, employees,...

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Increase costs for new water meters installations

EFFECTIVE JANUARY 01, 2020

The cost for a new water meter and/or road bore will be increasing.

The breakdown of costs with the increase will be as...

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Posting open meetings on Website!

      Starting June 01, 2019, Luella SUD will be posting notices of board meetings on our new website instead of the Grayson County Clerks office.

 

On September 01, 2015, HB 3357 took affect...

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Luella Special Utility District Launches a Brand New Website! Subscribe Today!

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...

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